... It's just that there's no money for salaries, improvements, and development...
...because of the crisis, sales have dropped by half...💬
This was said by a company whose auto-attendant tells customers on Saturdays and Sundays during the summer sales season, "We're closed, we'll be happy to hear from you on Monday." And from Monday to Wednesday, people can't get through because a queue of questions has accumulated over the weekend and the operator can't answer them all, as management considers it unserious to communicate with customers via chat, let alone AI chatbots that could handle 70% of typical inquiries.
Ta-dam, param-pam! 😁
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