I have some kind of curse when interacting with the Bely Veter manager, we keep tripping over nothing every time lol

While I'm clarifying info on another comic, I decided to also ask about and price out the Warlocks. Well, I'm a noob, I don't know much, I thought hardcover only had KShS (a method of attaching pages to the spine), so I write: calculate with KShS

- We don't do that.
- Okay, then KBS (the second method I know)
- It's impossible to do a hardcover with KBS

Why don't you just tell me plainly that I need 7BC, correct me, clarify, don't you need a client? 😭 I only found out about 7BC by chance from a buddy, otherwise I would have just taken my big order to another print shop lol