Stop managing "by feel." In 2026, a data-driven approach is not a competitive advantage—it's a basic survival standard. According to McKinsey, companies that make decisions based on data are 23 times more likely to acquire customers and 19% more profitable than competitors. Let's break down how to implement this right now.
Step 1. Abandon "fragmented reporting"—move to a unified system of metrics
Typical pain: the project manager uses Excel, the development team uses Jira, finance uses 1C, sales uses CRM. No one sees the big picture in real time.
What to do instead: build a unified information field through integrations. A real example is the company "CDS," which integrated ITSM 365 with the ERP system AXAPTA: data on new assets, equipment issuance, and acts are transferred automatically, without manual duplication. Another example is ITSM 365 + Power BI + CRM: management sees a consolidated report on sales and service in a single dashboard, instead of spending time assembling common tables.
Basic integration stack for PM:
Jira / Redmine / Kaiten → task and sprint management
CRM (amoCRM, Bitrix24, ELMA) → client project status and payments
ERP / 1C → budgets, resources, closing documents
ITSM → incidents and user requests
BI layer (Apache Superset, Power BI) → unified dashboard on top of everything
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