The classic concept of The Toyota Way has always been built on eliminating waste (Muda). But previously, "defect" was interpreted strictly. Why previously?

Now Toyota is focusing on functional quality. Toyota used to reject parts with scratches or paint defects that are in places invisible to the eye, such as under the hood or inside the dashboard. Now such parts are accepted if they 100% perform their function.

"Buyers simply don't notice 90% of these flaws. We spend billions on things that don't add value." — Purchasing manager Shoji Nishihara.


Can we, and why?
For decades, Toyota was a quality fanatic — the perfect appearance of every nut was a matter of honor. Today, wrinkles in the interior trim will become the norm. And tomorrow? Scratches on the body? Uneven weld seam?
The thing is — this will save about $1.3 billion annually.

💡 Interesting fact: Did you know that the Toyota system is based on the principle of "Jidoka" (autonomation)? It appeared even before Toyota started producing cars. Sakichi Toyoda invented a loom that stopped itself if a thread broke. This prevented the production of defective fabric.

📲 MAX 👮‍♂️ VK ☺️DZEN ✈️ TG #toc #trends #kaizen #toyota #business