NalegkeOS: Week Results — Making the Service Honest and Transparent 🧭
A good service is one where the client doesn't have to clarify anything, and the employee doesn't have to hide or conceal anything. That's exactly what we worked on all week. 🌟
1. Client Event Center — Ready ✅
We completed the development of the Client Event Center in the web office.
Now, client actions in NalegkeOS are linked to employee work in Bitrix24:
– If a client leaves a comment, gives a rating, or performs an important action, the information automatically appears in the CRM;
– The employee receives a notification and can respond in time. 🔔
This is another step towards ensuring that no signal from the client is lost.
2. Product Improvements ⚙️
– Fixed an error with repeated document requests. No more "please send the same thing again." 📄
– Improved the rating system: now the client sees which specific stage of work they are evaluating — transparent feedback without confusion. ⭐️
– Updated the manager card: instead of a generic label, the client sees the employee's actual position — more understanding of who is responsible for what. 👤
– Added the ability to open external links directly within the app — fewer unnecessary transitions, more convenience. 🌐
3. Partners and Implementations 🤝
– Held 3 meetings with potential companies during the week.
– Signed a new contract for system implementation — another company is transitioning to transparent work with clients. 🏛
4. Plan for the Current Week 🗓
– Continue testing the payment module to make payments simple and reliable. 💳
– Start updating the partner module and service catalog to make it easier for partners to sell and manage their services. 📦
We continue to make company operations transparent for the client and convenient for the team.
Want to integrate NalegkeOS into your business? Contact Nalegke Technology — we will help you set up 📲 a transparent service step by step.
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