Weekly Results 📌

This week we made "Karta Dela" even more convenient for clients and the team: we strengthened privacy in chats, simplified access to documents, updated the main page, and launched a services catalog. All this to make the service transparent and easier to use.

What changed:
🌍 Placed "Karta Dela" in the App Store for the USA
For users with a foreign Apple registration, the app is now available for download. We are connecting other regions as requests come in.

💬 Configured chat permissions
Only the responsible person and observers can write to the client; other employees can only read. This helps maintain communication.

👁 Fixed the visibility area for the case manager; now the role has correct access to the necessary data and actions.

📄 Documents are downloaded directly in the app, without unnecessary transitions to Bitrix24 — it's faster and more convenient for the client.

⚙️ Added a service adjustment of the bonus balance
It is not displayed to the client but helps the team.

🛍 🛍 Launched a services catalog
Now the client can choose the desired service and immediately leave a request right in the app. This is a convenient tool for cross-selling and repeat sales: it's easier for the client to see additional opportunities, and for the company to increase revenue without extra touches.

🎨 Updated the main page
Added a chat to the bottom menu and switching between cases — it's now easier to navigate and find what you need faster.

What this gives:
– fewer unnecessary actions and transitions;
– more transparency for the client;
– a stronger feeling that the case is under control.

Want to integrate "NalegkeOS" into your business? Contact "Nalegke Technologies" — we will help you set up 📲 a transparent service step by step.