We continue to develop the "Case Card" not only as a tool for client support, but also as a full-fledged point of interaction between the client and the company.
One of the possibilities is recommendations and partner mechanics right in the mobile app.

How it works 👇
1. The client gets their own link and QR code 🔗
In the "Bonuses" section, the client sees a personal link and QR code that they can share with friends and acquaintances.
No need to call the manager, search for the company's phone number, or explain where to go.
A few actions in the app — and the recommendation is sent.

2. The company gets a new source of inquiries 📈
A recommendation from an existing client is one of the most valuable acquisition channels.
A person comes not from cold advertising, but already with a certain level of trust in the company.
Moreover, the mechanics themselves become part of the system: the company can see the source of the inquiry and link it to a specific client.

3. The client sees their loyalty program 🎁
Everything is located where they already track their case, receive documents, notifications, and communicate with the company.
That is, participating in the program does not require a separate service or complex instructions — the mechanics are built directly into the client journey.

4. The "Case Card" works not only for service, but also for sales 🚀
First, the client installs the app to understand what is happening with their service.
Then, through it, the company can build much longer relationships: support the client, offer additional services, get feedback, launch bonus mechanics and recommendations.
As a result, the mobile app gradually becomes a single digital space between the company and the client.

For the client — everything they need in one place.
For the team — manageable communication and transparency.
For the business — additional points of contact, repeat sales, and recommendations from existing clients.

It is in this direction that we continue to develop NalegkeOS and the "Case Card": the service should not just make interaction more convenient — it should help the business grow.

If you want to see how such mechanics can work in your company — write to us. We'll show you a real example. 📲