Often, processes and incorrectly chosen approaches only get in the way: teams stall due to vague goals, and meetings turn into something resembling parent-teacher conferences. I've put together a digest on how to build trust, combat toxicity, and adapt management to different teams.

📺 Videos and Talks
— Managing Trust in a Team. Alexey Pikulev on the most important leadership competency that, for some reason, is not taught in MBA programs.
— Tolerate or Fire. A sober analysis of the eternal dilemma: what should a manager do with toxic employees.
— Why Teams Stall. Olga Eliseeva and Ivan Chernov offer a systemic view of goals, roles, and internal ways of working.

⏺️ Psychology and Communication in a Team
— When a Good Employee Becomes Inconvenient. Spoiler: most often it's not about the person themselves, but about the changed context.
— The Parent-Teacher Conference Effect. Why up to 80% of work meetings and calls today are conducted using ineffective and outdated patterns.
— Three Levels of Subjective Reality. An analysis of the reasons why deep misunderstanding within teams is biologically ingrained in us.
— Grounding Corporate Slogans. A case study from CROC on how to translate abstract company values into the language of real daily work for IT teams.

⏺️ Cases, Processes, and Scaling
— Innersourcing at Ostrovok. How a team stopped waiting years for improvements from someone else's backlog and independently accelerated delivery by several quarters.
— From IT Hell to a Pipeline in 6 Months. A real personal experience of transforming chaos into a clear system inside a unicorn company.
— Quarterly Planning Against Resistance. MTS case: how one person successfully implemented changes in a tribe of 9 resistant teams.
— Project Canvas. A practical guide for a manager on selecting individual 'colors' and flexible approaches tailored to the specifics of different teams.
— Why Delivery Manager Doesn't Work. An honest analysis from Alfa-Bank on why this popular role stalls in most large companies.

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